FAQ
FAQ
Safety
Caso tenha alguma condição de saúde, informe-nos antecipadamente pois o passeio poderá não ser indicado para si
Preparation
Em dias de Sol deverá levar um chapéu e colocar sempre protetor solar; Temos comprimidos para o enjoo a bordo.
What to Wear
Roupa prática e calçado desportivo. Deverá levar um agasalho, pois no rio pode fazer vento frio.
Practical clothing and sports shoes, preferably with white soles. In winter you should take warm clothes and even in the hottest months you should take a sweater because sometimes it is cold and windy on the river. On sunny days you should wear a hat and always put on sunscreen;
One of our crew members will meet you at gate 2 of Doca do Espanhol (Alcântara) 15 minutes before the tour starts;
At Doca do Espanhol in Alcântara.
No. Our crew provide the information that customers request regarding sighted monuments and related historical facts.
Directly on the website using the “Reserve” button, or by e-mail or phone call.
Directly on the website by credit card, PayPal, or contact us for payments by bank transfer.
For safety reasons, only alcoholic beverages served by the crew are allowed on board. There is the chance of purchasing one or two alcoholic beverages on board, considering applicable limits per person. You can pay by card or cash. You can bring light food.
We have seasickness pills on board. However, if you tend to get seasick, we advise you to take a seasickness pill at least 30 minutes before boarding. Our crew can help with some tips;
You must always make sure that you are in good health and that you are able to get on and off the boat, go up and down ramps and stairs. If you have any health condition, inform us in advance as the tour may not be suitable for you;